Zurich Insurance Group – Office Samurai

Overview of Zurich Insurance Group

• Zurich Insurance Group (“Zurich” or “ZIG”) is a leading multi-line insurer that serves customers in more than 215 countries and territories. With about 55,000 employees, it provides a wide range of property and casualty, life insurance products and services.

Overview of the Transaction

• Zurich is ramping up the transformation of its global business to meet the rapidly changing needs of consumers, and recently launched a new unit to expand digital services worldwide and create an improved experience for its customers.
• Office Samurai’s Robotic Process Automation (RPA) expertise together with knowledge of insurance process automation fits ZIC’s long-term tech vision.
• BCP has represented Zurich in its role as exclusive strategic and financial advisor in establishing a strategic partnership with and realizing a spin-off team from Office Samurai.

Importance of the Transaction

• As one of the largest insurance companies in the world with a diversified product range, ZIC plans to further grow its RPA capabilities across many use cases, including internal process optimization, customer-facing applications, and cross department process integrations.
• The specialized RPA team is expected to be led by the ex-head of Symphony Ventures Poland Lukasz Gargasz under the ZIC’s Head of AI Automation, and it is expected to cooperate closely with other cutting-edge technologies (such as Robotic Process Automation, Cognitive Artificial Intelligence, and others).

Blu Capital Partners’ Role

• BCP acted as exclusive strategic and financial advisor to Zurich.
• BCP supported Zurich throughout the screening process from mapping RPA partners in Eastern Europe to selecting the appropriate partners & teams, negotiating partnership documentation on behalf of ZIC, as well as managing the strategic partnership process up until completion.
• This project highlights Blu CP’s sectorial expertise in FinTech, as well as its advice in generating favorable outcomes for traditional corporates looking to integrate cutting-edge technologies in day-to-day operations.